Join Our Team: Training Coordinator at Nafsiyat
Are you passionate about creating opportunities for learning and growth in the mental-health sector? Do you thrive on organisation, stakeholder engagement and developing programmes that make a real difference? If so, Nafsiyat invites you to apply for our new Training Coordinator role.
Position: Training Coordinator (Part-time, 14–21 hrs/week)
Contract: 12-month rolling (3-month probation)
Salary: £25–27k pro rata (depending on experience)
Location: Hybrid – remote & Nafsiyat Intercultural Therapy Centre, London N19
ABOUT NAFSIYAT
Nafsiyat exists to reach those who are systemically failed elsewhere in society, isolated by skewed power dynamics which underlie, and/ or intensify, the experience of mental ill health. Nafsiyat was established in 1983 by psychotherapist Jafar Kareem as a grassroots, community-based response to the need in North London-based Black, African, Asian, minoritised ethnic and refugee communities. We were the first therapy centre in the UK to take account of the cultural background of the patient and therapist and recognise its importance in therapy. We exist to ensure that the diverse religious, cultural, and ethnic communities in London can access culturally sensitive psychotherapy and counselling services; we also provide therapy in over twenty languages. Our staff and volunteers come from diverse cultural backgrounds.
JOB PURPOSE
The Training Coordinator is a dynamic, multifaceted role. You will play a pivotal role in coordinating training services and developing our training offer. This role enables you to liaise with a wide range of stakeholders, including Staff, Workshop Leaders and external partners.
Through your efforts, you will contribute directly to achieving Nafsiyat's aims, ensuring smooth operations and the growth of our training offer. This is an excellent opportunity to become part of a team committed to providing culturally and linguistically sensitive therapies to diverse communities.
KEY RESPONSIBILITIES
-Coordinate Nafsiyat's training services, acting as the main liaison for Workshop Leaders and external training clients.
-Provide necessary resources and support to Workshop Leaders and external training clients.
-Liaise and update Chief Executive and Clinical Director on pertinent matters.
-Ensure prompt payments for upcoming workshops by liaising with Nafsiyat's Finance Manager.
-Expand and diversify the offer in terms of workshops and clients.
PERSON SPECIFICATION
Essential:
-A graduate with at least 2 years' experience working in a comparable role.
-Experience with technology, including Microsoft Office Suite, and virtual meeting software (Zoom/Teams).
-Exceptional written and verbal communication skills, able to communicate professionally with a diverse range of stakeholders, including internal senior staff, self-employed Workshop Leaders and particularly external clients.
-Organised, methodical, and capable of managing multiple tasks and meeting deadlines.
-Demonstrated ability to work proactively, using initiative to solve problems.
-Experience of maintaining and developing effective administrative systems.
-Comfortable working with sensitive and confidential information, with an understanding of confidentiality and safeguarding.
-Interest or background in the charity, community, or health sector, with an understanding of or interest in mental health and cultural issues.
-Proven ability to manage complex diaries or project schedules, coordinating multiple stakeholders to meet tight deadlines.
Desirable:
-Experience in coordinating training programs or similar events.
-Experience in closing sales or expanding programmes.
-Experience working in a mental health, clinical, or charity setting.
-Proven ability to manage and coordinate staff or volunteers, fostering a positive and productive team dynamic.
-Experience in creating and collating reports and statistical information.
OTHER INFORMATION
Equal opportunities: the post holder must always carry out their responsibilities with due regard to Nafsiyat’s Equal Opportunities Policy.
Health & Safety: All employees are subject to the Health and Safety at Work Act. The post holder is required to pro-actively comply with their duties as described in Nafsiyat’s Health and Safety Policy.
Confidentiality: All employees are required to work in a confidential manner in all aspects of their work with due regard to Nafsiyat’s Code of Ethics and practice, data protection and other relevant policies.
Safeguarding: Nafsiyat is committed to safeguarding adults at risk and children, and we require all staff and volunteers to share and demonstrate this commitment. The successful candidate will have to meet the requirements of the person specification and be subject to pre-employment checks, including a health check, an enhanced DBS check and satisfactory references.
Candidates who meet most of these criteria and share our commitment to mental health
advocacy and cultural sensitivity are encouraged to apply.
Send your CV and a supporting statement (no longer than 2 pages) setting out how you meet the JD criteria by email, with ‘Training Coordinator’ in the subject line to admin@nafsiyat.org.uk by 5pm on the 11th June.