Standards, Complaints, Privacy and Safeguarding

  • Nafsiyat is a member of the United Kingdom Council for Psychotherapy (UKCP) and the British Association for Counselling and Psychotherapy (BACP). As such, we expect all our staff to adhere to professional standards that include:

    Our Code of Ethics: key principles governing psychotherapy work.

    Our Code of Practice: how these principles apply to our daily work.

  • Complaints can be raised about any Nafsiyat team member or registered therapist by writing or emailing the Chief Executive.

    Our complaints procedure is available here.

  • At Nafsiyat, we are committed to protecting your privacy. Any information we collect about you will be used lawfully in accordance with current data protection laws (GDPR 2018) and the ethical framework of the UKCP.

    For more information on our Privacy policy, click here.

    To read our Information Governance policy click here.

  • Please find our Safeguarding Policy here.